Assistance for New Customers
Posted by - NA - on 08 May 2007 02:55 PM
Placing Your First Order
Placing your order with Decal City is easy. There is no need in create an account
first. You will have done that once you have placed your order online with us.
You will first want to browse our site, or search for items you would like to order. Keyword search boxes are located through out our store. You will also find specific categories on the left side of the page. When you find an item that interests you, click on the title or name of the item to see more about that item. This is where you will find more information, such as decal sizes, color choices, and all sorts of other customizable options.
Adding items to your shopping cart
If you want to order an item from DecalCity.com, click the \"Add to Shopping Cart\" button on the item\'s product detail page. Once you have added an item to your Shopping Cart, you can use the bottom navigation bar to proceed to checkout, or the \"Continue Shopping\" button to search or browse until you have all the items you want to order in your cart. You can view the contents of your Shopping Cart anytime by clicking on the \"Cart Contents\" link at the top of every page of our Store.
Proceed to checkout
Now is a good time to review all the items you\'ve placed into your Shopping Cart. If you see something that you don\'t want to purchase right away, simply remove it by clicking the \'remove\' check box, and clicking the \"Update\" button. This will remove that particular item from your Shopping Cart. You may also adjust quantities. When you\'re ready to place your order, click the \"Proceed to checkout\" button. You will be taken to the first page of the order process.
The following instructions outline each step of our ordering process. If at any time you encounter difficulty or receive an error message, please consult our troubleshooting tips.
Click the \"Continue\" button to indicate that you are a new customer. You will now fill out account information.
Now that you have filled out your information, click the \"Continue\" button to proceed. Congratulations! Your account as been created!
You now have the options of adding additional shipping address to your Address Book, or you may continue with the address you provided.
We ship via USPS Priority mail, which generally takes 2 business days. If your order qualifies for FREE shipping, this will be reflected in your order total on the Confirmation page. The shipping charge for your order will be displayed on the order summary page just before you submit your order.
Click the \"Continue\" button to proceed to the Payment Information page.
Do you have a promotional code?
If you have received a promotional code, you may enter it now. Otherwise, continue
to the payment box.
Method of Payment
Next, tell us how you would like to pay for your order. We accept Visa, Mastercard, Discover, or a check, money order, or cashier\'s check in U.S. dollars. We also accept Paypal. If you\'re paying with a credit card, enter the number without dashes or spaces. If your paying with check/money order, your order will not ship until payment is received.
Click the \"Contiune\" button to proceed to the Confirmation page.
Review and Submit Your Order
Check the accuracy of the information your provided and make any necessary
adjustments. When you are ready, click the \"Confirm Order\" button
to submit your order. Once your have placed your order, we will send you a confirmation
e-mail. We will send you another e-mail message at the time of shipment.