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Knowledgebase : Returns
What you need to do in order to return defective or incorrect items. Packing and Returning your items Important: You must have prior authorization to return your item. Package without prior authorization will be refused. Open a Ticket and sen...
I received the wrong items, or there is a problem with my order. Problem with an Order? If something is wrong with an order you placed with DecalCity.com, we certainly want to help you. Please read the information below for more on how to proceed. D...
My item is defective or is the wrong item. Our Return Policy You may return some items sold by DecalCity.com within 30 days of delivery for a full refund. We\'ll also pay the return shipping cost if the return is a result of our error. Open ...
Why would my package be deemed Undeliverable? Undeliverable Packages Occasionally packages are returned to us as undeliverable. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return aft...